24 hour contact: 020 7387 8134
Book an appointment
Book your vet consultation using our online booking system
We are pleased to offer an online vet booking facility so you can choose and book an appointment with one of our vets.
No need to phone - just pick the time, date, and vet that suits you. Please note - This facility is for EXISTING CLIENTS for our general practice only.
Need to sign up as a new client to our vet practice?
Once you've registered with us, you'll be able to use our online booking facility
Are you an referral client?
This online appointment facility is not available to patients who are referral clients. Instead, please the hospital on 0207 387 8134
This is so we can collect all of the important information needed ahead of your booking with the vet.(p>
Online vet appointment bookings - Frequently asked questions
Is the actual vet appointment held online?
No - the vet appointment itself will be held face-to-face here at the RVC Beaumont Sainsbury Animal Hospital - this is purely a diary system to help you choose a date and time that best suits you and your pet
Is online booking appointment facility open for any type of pet?
Yes - Our online appointment booking service can be used for any pets (not just cat or dog!) provided you are an existing registered client. It is not available for referral clients - this is when exotic animal owners who have been referred by an independent general practice vet for more complex health issues.
Can I use this online vet booking system to book any kind of appointment?
The system is designed for appointments which are routine (eg: vaccination booster) or NON-urgent bookings only.
If your animal has any of the following
How far in advance can I make an online vet appointment booking?
Diary slots can only be scheduled 3 working days in advance (i.e.: if you require an appointment sooner– please call us on 0207 387 8134)
What do I need to make an online booking to see my vet?
We will need your phone number and email address. Payment is required to secure a consultation, a member of the Reception team will contact you to take payment once your booking has been completed.
We cannot accept American Express.
What does my deposit price include?
The deposit price is £55, which is taken off your consultation fee. Deposits are refundable up to 48 hours in advance of the appointment. Deposits are not refundable for missed appointments or cancellations with less than 48 hours notice. Any additional treatment will be discussed with you during your consultation. We ask that you settle your remaining balance being at the end of your consultation.
Can I book online to see my vet at the weekend?
Yes. All diary slots can be scheduled in advance (if you can't see an appointment date/time that suits, please call us on 0207 387 8134).
Can I cancel my vet appointment using the online system?
In the confirmation email you receive there is information re. cancelling or rescheduling your appointment, in order to organise a refund of your deposit, you will need to contact us on 0207 387 8134
I have an issue with my online vet booking, who do I contact?
Please call our team on 0207 387 8134 and email us on beaumont@rvc.ac.uk with the words ONLINE BOOKING QUERY in the subject line
Please note that we can only respond during our normal office opening hours which are:
Mon - Fri: | 08:00 - 19:00 |
Saturday: | 09:00 - 15:30 |
Sunday: | 10:30 - 15:30 |